3-Year Limited Warranty

Our computer systems come with a 3-Year Limited Parts and Labor Warranty. (system components are defined as all major component inside the case). See Complete Details Link

 

Flourish Computer 30-Day Money-back Guarantee
If for any reason you are not satisfied with your purchase, just return it to Flourish Computer within 30 days of the date of original invoice for a refund less shipping and a 15% restocking fee. An RMA number is required for all returned items. You can obtain an RMA number by phone: 413-726-9018 or emailing us at flourish.info@gmail.com. To receive refund product must be received back within 30 days of the invoice date.

In the table, please find the Limited Hardware Warranty from time of purchase.

Description
Warranty Time
 
Description
Warranty Time
 
Description
Warranty Time
Processor/CPU >
3 Years
 
System Memory >
Life Time
 
Hard Drive >
1 Years
Power Supply >
1 Year
 
Motherboard/Optical Drive >
1 Year
 
Fan/Fan Controller
1 Year
Video-Card >
1 Year
 
Sound/TV Tuner-Card >
1 Year
 
Network Adaptor >
1 Year
Computer Case >
30 Days
 
Keyboard/Mouse >
30 Days
 
Remote Control >
30 Days
Multi-Card Reader >
1 Year
 
Speaker/Fopply Drive >
30 days
 
Others Accessories >
30 Days
Physical Damange >
No Warranty
 
Software >
No Warranty
 
Open Software
No Refundable

Return Procedure

To request warranty service, customer must email within the warranty period. Have your invoice or item number available when calling. If warranty service is required, Flourish Computer will issue a RMA Number. The customer must ship the products back to Flourish Computer in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. With your return include copy of your invoice and your current shipping information. During the 1st year of your warranty Flourish Computer will ship the repaired or replacement products to customer at our cost. Flourish Computer is not liable for shipments made to us. We recommend that our customers use UPS, FedEx or USPS. UPS or FedEx Ground is typically the cheapest. You will need to write your RMA number on the outside of the box.

Flourish Computer will, at its own expense and option, either repair or replace defective products during the warranty period. Flourish Computer reserves the right to replace defective merchandise with different brand merchandise during the warranty period if a replacement component is no longer available or is discontinued, Flourish Computer reserves the right to substitute the component for an equivalent item or offer an upgrade option. Any abuse, misuse, modification, or attempted modification of the product shall void this warranty. During the second and third years of the 3 years limited system warranty customer will need to pay for the return shipping and a deductible fee of $55 will be assessed. All data will need to be backed up before returning your system for repair or replacement.

Disclaimer and Limitation of Liability

Any software included in or relating to the Products has been supplied by the manufacturer. Flourish Computer makes no representation or warranty with respect thereto and shall have no liability in connection therewith. Customer is solely responsible for complying with the manufacturer's or other requirements with regard to proprietary and similar rights in and to such software (including any requirement to enter into a separate license agreement and prohibitions against duplicating and/or disclosing the same) and shall indemnify Flourish Computer against and hold it harmless from any and all liability, cost or expense arising from a breach or purported breach of such requirements.

Unless otherwise noted, products sold by Flourish Computer on eBay are covered by our 3 year limited warranty. Policies regarding items that are not covered by the 3 year limited warranty period are specified on the products' individual pages as well as in our full Return Policy. Flourish Computer makes no representations or warranties, either express or implied, of any kind with respect to products sold on this site. Flourish Computer expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to Flourish Computer arising from any product sold on this website shall be the price of the product ordered. In no event shall Flourish Computer, its officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to products sold.

Flourish Computer and the materials therein are provided "as is". Flourish Computer makes no representations or warranties, either express or implied, of any kind with respect to Flourish Computer, its operations, content, information, materials or year 2000 compliance. Flourish Computer expressly disclaims all warranties, express or implied, of any kind with respect to the site or its use, including but not limited to merchantability and fitness for a particular purpose. You agree that Flourish Computer, its officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of Flourish Computer. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damage

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